Privacy Policy

Introduction

At Tech Travel Music, we are committed to protecting your privacy and ensuring you have a safe online experience. This Privacy Policy applies to Tech Travel Music and its affiliates and subsidiaries whose websites, mobile applications, and other online services are directly linked (the “Sites”).

The Privacy Policy describes the types of information we may collect during your visit to the Sites, how we use your information when we might disclose your personally identifiable information, and how you can manage your information.

This Privacy Policy does not apply to sites maintained by other companies or organizations to which we may link or who may link to us. We are not responsible for the actions and privacy policies of third-party websites.

By visiting our Site, you accept the practices described in our Privacy Policy, including our use of cookies and similar online tools. If you do not agree to the terms of this Privacy Policy, please do not use the Sites.

By providing us with your data, you warrant to us that you are over 13 years of age.

We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Sites following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personally identifiable information already in our possession, we will provide you with notice and seek your consent for such use.

Contact Details

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info(at)techtravelmusic(dot)com

Your consent

By submitting any personal information to us, you consent to its use as described in this policy. We reserve the right to amend or modify this Privacy Policy, and any changes will be posted on this page. It is your responsibility to review the Privacy Policy each time you provide information to us. Continued use of the Website indicates your acceptance of any such changes. If the purposes for processing your personal information change, we will notify you as soon as possible and seek your consent if the new purpose requires it. Due to the global nature of the Internet, the information you provide may be transferred to countries outside the European Economic Area (“EEA”) during transit. These countries may not have the same data protection laws as the EEA. However, we have implemented measures to protect the security of your information as outlined in this policy.

What Information Is Collected?

Personal data means any information capable of identifying an individual. It does not include anonymized data.

As a general matter, you can browse the Sites without submitting your personally identifiable information to us. However, there are several circumstances in which you may supply us with your personally identifiable information, including when you subscribe to our publications, newsletters, and other content; register for a site or any part thereof; complete a poll or participate in market research; enter a contest; upload content; or seek employment at Tech Travel Music.

We may process the following categories of personal data about you:

  • Communication Data: Includes any communication that you send to us whether through the contact form on our website, email, text, social media messaging, social media posting, or any other communication. We process this data for communicating with you, record keeping, and the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests to reply to communications sent to us, to keep records, and to establish, pursue or defend legal claims.
  • User Data: Includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website, ensure relevant content is provided to you, ensure the security of our website, maintain backups of our website and/or databases, and enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests to enable us to properly administer our website and our business.
  • Technical Data: Includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website. We collect and store your device’s source IP address which may disclose the general location of your device at the time you access the Sites. Advertisements and certain content may be directed to you as a result of this data. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you, and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
  • Marketing Data: Includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws, and free giveaways, to deliver relevant website content and advertisements to you, and to measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interest in studying how customers use our recommendations, to develop our content, grow our traffic, and decide our marketing strategy.
  • Collection of Personally Identifiable Information From or Through Social Media Sites: When you interact with any Tech Travel Music property page or account on a social media platform, such as Facebook, Instagram, TikTok, YouTube or LinkedIn, we may collect the personal identifiable information that you make available to us on that page or account, including your social media account ID. However, we will comply with the privacy policies of the corresponding social media platform and only collect and store such personally identifiable information that we are permitted to collect by those social media platforms. With your consent, we may also share information about your activities, including what you view on the Sites, with that social network’s users.
  • Information From Other Sources: We may supplement the information we collect with information from third parties or collected offline and add it to your account information. This information may include, but is not limited to, demographic information, additional contact information, group affiliations, occupational information, and educational background.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we collect your personal data

We may collect data about you by you providing the data directly to us (for example, by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.

We may receive data from third parties such as analytics providers like Google based outside the EU, advertising networks such as Facebook based outside the EU, search information providers like Google based outside the EU, email providers, webinar providers, and live chat providers.

We may also receive data from publicly available sources based inside the EU.

Marketing communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our traffic).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you contacted us or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

Before we share your personal data with any third party for their own marketing purposes we will get your express consent.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at info(at)techtravelmusic(dot)com at any time.

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

Disclosures of your personal data 

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.
  • Government bodies that require us to report processing activities.
  • Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:

  • We may transfer your personal data to countries that the European Commission has approved as providing an adequate level of protection for personal data by; or
  • If we use US-based providers that are part of the EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or
  • Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

How do we use your information?

We use the information we learn from you to help us personalize and continually improve your experience on the Sites, including to:

  • Provide you with the content, products, and services you request.
  • Post your user-generated content to our Site as you request.
  • Communicate with you about your account or transactions with us and send you information about features and enhancements on or to our Site.
  • Communicate with you about changes to our policies.
  • Communicate with you about your comment on a story or topic.
  • Personalize content and experiences on our Site, including providing you recommendations based on your preferences.
  • Send you newsletters, offers, and promotions for third-party products and services, or special events by e-mail, text, or another medium.
  • Provide you with advertising, including advertising based on your activity on our Site or activity on third-party sites and applications.
  • Administer our loyalty programs.
  • Administer contests, giveaways, promotions, and polls.
  • Optimize or improve our content, services, and operations.
  • Detect, investigate, and prevent activities that may violate our policies or be illegal.
  • Perform statistical, demographic, and marketing analyses of users of the Site and their purchasing patterns.

We also may use or combine information that we collect offline or receive from third-party sources for many reasons, including to enhance, expand, and check the accuracy of our records. Additionally, data collected from a particular browser or device may be used with another computer or device linked to the browser or device on which such data was collected.

Data security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

The Croatian Personal Data Protection Agency.

If you wish to exercise any of the rights set out above, please email us at info(at)techtravelmusic(dot)com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Croatian Personal Data Protection Agency (AZOP), the Croatian supervisory authority for data protection issues (www.azop.hr). We would be grateful if you would contact us first if you have a complaint so that we can try to resolve it for you.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see Cookie Policy.

Third-partly links

We have third-party agents, subsidiaries, affiliates, and partners that perform functions on our behalf, including, but not limited to, hosting, content syndication, content management tools, social media integration, marketing, analytics, billing, and customer service. These entities may have access to personally identifiable information if needed to perform their functions. If such access is required, the third parties will be obligated to maintain the confidentiality and security of that personally identifiable information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to the Sites. This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Business partners and other third parties

You can exercise choice with respect to certain data practices of companies participating in the choice tools we provide. When you exercise your choice, we may share some information collected from you, your computer, or your mobile device with these companies so that they may honor your requests concerning their data collection practices. Additionally, we may share information with service providers who may assist us in responding to your inquiries or requests or otherwise perform some business or operational function for us. We may also disclose personal information about you if required to do so by law, including, without limitation, by search warrant, subpoena, or court order; to protect our and third-party rights; and for purposes disclosed at the time of collection.

Links to third-party sites

Our Site may contain links to other websites operated by third parties we do not control, and this Privacy Policy applies solely to information collected through the Sites. We are not responsible for the content, privacy practices, or policies of such third-party sites. We encourage you to read the privacy policies of these third-party websites as their policies may differ from ours.

Your rights under the GDPR

We undertake to respect the confidentiality of your Personal Data and to guarantee you can exercise your rights.

You have the right under this Privacy Policy, and by law if you are within the EU, to:

  • Request access to your Personal Data. The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
  • Request correction of the Personal Data that We hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation which makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Request erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
  • Request the transfer of your Personal Data. We will provide to you, or to a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent on using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Service. If you want us to modify or erase your data, please contact us at info(at)techtravelmusic(dot)com.

How do we protect your information?

We use commercially reasonable physical, electronic, and procedural safeguards to protect the integrity and security of your personally identifiable information. However, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. If you have any questions about security on our Sites, you can contact us at info(at)techtravelmusic(dot)com

Managing your information

You may access, update, or delete your personally identifiable information by logging into your account on the Sites or by contacting us directly at info(at)techtravelmusic(dot)com. We will respond to your request to access, update, or delete your information within 30 days. If you choose to delete your account, we may retain certain information as required by law or for legitimate business purposes.

Children’s privacy

We do not knowingly collect personally identifiable information from children under 13 years of age. If we learn that we have inadvertently gathered personally identifiable information from a child under 13 years of age, we will promptly take reasonable measures to delete such information from our records. If you believe we have collected personally identifiable information from a child under 13 years of age, please contact us at info(at)techtravelmusic(dot)com

California privacy rights

California Civil Code Section 1798.83 permits our customers who are California residents to request and obtain from us, once a year and free of charge, information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personally identifiable information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request to info(at)techtravelmusic(dot)com

Contact us

If you have any questions or comments about this Privacy Policy, please contact us here or at:

info(at)techtravelmusic(dot)com

Please include your name, address, and email address in any correspondence so that we can respond to your inquiry or request.